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Prime Baths Illinois Customer Reviews!

Rated 5 out of 5
5 out of 5 stars (based on 36 reviews)

Book jobs with confidence!

Rated 5 out of 5
April 14, 2021

Steve and Alex were fantastic. Our job wasn’t as easy as anyone expected, there were constant hurdles they had to jump to get it done. They handled themselves professionally, and did an incredible job. From laying floor protectors, to clean up, Prime Baths showed why they’re leaders in the industry. From the initial consult to completion, we have zero complaints. Book jobs with confidence. Fantastic job and attitudes, and super transparent with everything that happened.

Steven november

I would recommend this company to any who needs bathroom remodeling

Rated 5 out of 5
February 17, 2021

The work that prime bath did was fabulous. They were on time. They finished the job in one day and you can tell it was professionally done. They cleaned up after they were done. The workers Alex and Steve were awesome, polite, and very accommodating.

Ronnie Porter

Replaced shower

Rated 5 out of 5
February 17, 2021

Alex and Steve did a wonderful job I would highly recommend them to anyone looking to update there bathrooms

Maryann Brunner

Extremely satisfied

Rated 5 out of 5
February 15, 2021

The job was to update existing shower. Krivo was our salesman he explained everything that needed to be done and responded in a timely manner to questions we had when contacted. The project came out better than expected and was completed in one day. Steve and Alex were the installers and they did an awesome job. They answered any questions we had and did great job of cleanup upon completion.

Leonard R.

Ella’s first shower in her remodel!!!

Rated 5 out of 5
January 29, 2021

Mom glided onto her bench seat using the new hand holds. New water lines gave us pressure we didn’t know we had! Temperature adjustment quick with just a slight touch. Told her this was the easiest ever and she said remember that it was so NICE!!!

Carol Filip

Shower remodel

Rated 5 out of 5
January 29, 2021

So thorough in their detail and consideration of our special needs! The transformation from the poorly constructed fiberglass ugly dysfunctional to an acrylic heaven-sent usable shower is amazing. Thanks Steve and Alex.

My Phone Carol Filip

We love the new bathroom!

Rated 5 out of 5
January 20, 2021

We wanted to do a quick remodel on a second bathroom. Prime Bath of Illinois in Coal City was quick to respond. The consultant Michael came with samples and gave us a quote on the spot. Alex and Steve completed the work in 2 days. They did a great job. They were hard working, and respected the space. We love the new bathroom!

Annette Vanderwall

Excellent work

Rated 5 out of 5
January 13, 2021

I would highly recommend Prime Baths and Home Solutions if you need a walk-in tub or other bathroom remodels. I was very happy with their professionalism and quality of work. The installers, Jason, Alex and Steve were polite, knowledgeable and respected my property. They left my house in excellent condition, cleaning up after their work. My bathroom has been turned into a spa thanks to their creativity.

Marianne Eisenbrandt

Efficient and courteous

Rated 5 out of 5
January 3, 2021

Alex and Steve were very efficient and courteous. Would highly recommend them to all. Were very knowledgable

Nort Stephenson

Great experience

Rated 5 out of 5
December 21, 2020

Alex and Steve did an excellent job in my bathroom!

Betty Micallef

So professional and courteous!!

Rated 5 out of 5
December 15, 2020

So professional and courteous!! Quality and beautiful work. Love my new shower. They finished in one day!!


Great Job!

Rated 5 out of 5
December 2, 2020

I compared 4 companies with Prime Baths. They had the best price & quality was better or equal to the other competitors. Bill & Dave were very professional but fun to deal with. There was constance communication on how they were doing & where I wanted shelves & safety bars. They put plastic & traps all over & the bathroom. The bathroom was cleaner when they left. I would recommend them to everyone. I have had several compliments from family & friends.

Edward Rittof

Great Quality and Friendly People!

Rated 5 out of 5
November 16, 2020

Ken and the team at Prime Baths turned my 90s bathroom into a modern and accessible bathroom for way less than I expected. The work was done well without any shortcuts. The job was completed quickly and I really appreciated their honesty and how well the treated my home. I am trying to support local business during these times and I’m glad I found Prime Baths. I will have them do another bath in the springtime.

Shawna Portillo

Great Installers!

Rated 5 out of 5
August 13, 2020

We had Ken out for a quote for two bathrooms and quickly realized we were making the right decision both with the product and the company. We were not looking to add tile and more maintenance to our everyday life. Ken did not try and oversell us but we ended up going top notch on both of our bathrooms as we pursued the options. We went with the white subway tile in both and upgraded shower doors. We also splurged on the shower jets. Would highly recommend all if you can do it. Bill and Jason the installers were wonderful. They were extremely knowledgeable on the product and plumbing. They knew the right questions to ask to ensure our install was custom. They also were very courteous and respectful of our home. Would highly recommend Ken and his team and Prime Bath. I did a lot of research before choosing them. Looking forward to doing our third bathroom in the future.

Deb D

They were a pleasure to work with!

Rated 5 out of 5
August 2, 2020

I absolutely love my new shower. The were so nice and knew just what they needed to do. I will definitely refer you.

Donna Cervantes

Highly Recommend!

Rated 5 out of 5
July 12, 2020

They do a wonderful job. I had a tub/shower combo from the 1960s converted into a walk in shower.

Brian Rice

These guys were so nice and did such an awesome job

Rated 5 out of 5
July 10, 2020

These guys were so nice and did such an awesome job on our bathroom. Would highly recommend them!!!!

Ken S

I would recommend this company

Rated 5 out of 5
June 20, 2020

I would recommend this company to anyone the fixtures and workmanship are all top-notch! The installers are polite and respectful to our property!

Marie B.

Great Job!

Rated 5 out of 5
June 20, 2020

Prime Baths did great work and delivered exactly what was promised. They transformed our outdated 25 year old master bath shower into a beautiful, updated shower!

Alan Unnerstall

Excellent, professional team and great quality of work.

Rated 5 out of 5
May 26, 2020

Excellent, professional team and great quality of work. Job was completed as promised on time and without a single hiccup. Very helpful thru the whole.

Kyle Ulivi

Very happy

Rated 5 out of 5
May 26, 2020

On Fb 18 you and your guys…….Jason and Bill…..spent the day with us. You all promptly arrived at 8AM and went to work only taking a break for lunch. After removing her walk in tub, at mom’s request you all took it down all those stairs to the basement. Jason and Bill did a fabulous job. They worked steadily all day….even in installed a previously purchased vanity for her. At days end, everything was clean. No debris remained. Ready to use! They even put down cloths to keep her livingroom carpet clean as they were going in and out. You were all pleasant and nice. Would hire you again in a heart beat!

Syble Hindmon

Would highly recommend.

Rated 5 out of 5
May 21, 2020

Very happy with their professionalism, promptness, and craftsmanship. Would highly recommend.

Smith Painting

They are fast clean an do great work for good prices

Rated 5 out of 5
April 2, 2020

They are fast clean an do great work for good prices

Brent Johnson

Thanks for everything!

Rated 5 out of 5
March 6, 2020

My husband and I wanted to turn our tub/shower into a walk-in shower in our master bath. We contacted Ken at Prime Baths and Home Solutions of

Beth Carlson

Thank you!

Rated 5 out of 5
February 26, 2020

Don and I would like to thank Prime Bath and Home Solutions of Illinois for the recent remodeling of our bathroom, it had been way too long!!

Dee Borchelt

Highly Recommend!

Rated 5 out of 5
January 6, 2020

Highly recommend Prime Bath and Home for your bathroom remodel. Quality products and absolutely stellar installers!! Very professional and courteous…

Tracy Ballantine-Bianchi

EVERYTHING PERFECTLY (and they were done in two days!)

Rated 5 out of 5
December 24, 2019

I waited 6 months to write my review to really make sure it was worth it. AND IT TOTALLY IS! I am extremely happy with the job and is for several reasons: great quality, super easy cleanup, nice design, and reasonable price. Now, for me the best thing was the guys who did the installation. They installed the tub, walls, ceiling, all fixtures, cabinets, mirror, hangers, towel racks, EVERYTHING PERFECTLY (and they were done in two days!) A few weeks after they left, I call them to ask some questions and they came home without hesitation. I was lucky to have them home. They were polite and respectful with my wife and kids and worked all day long. I have another bathroom to redo in the future and I am certainly calling them back, they do a PERFECT JOB.

Hmazd LM

Gave my bathrooms a whole new look!

Rated 5 out of 5
November 27, 2019

Good company with a great crew! They were in and out in just a few days with a minimum of inconvenience. They cleaned up after themselves and hauled away the old tub and fixtures. Gave my bathrooms a whole new look!

Pat W

extremely happy with their work!

Rated 5 out of 5
October 29, 2019

Our bathroom was in desperate need for a makeover and we finally did it! About 12 yrs ago we had another local business come out and install a tub and shower and they left us with a disaster!!! Tub was too small and exposed fiberglass and beams for years. Holes in floor and leakage. Their statement, after the fact, was we install not repair. A little tidbit they did not share prior to repair. So fast forward to now. We used PRIME BATH AND HOME SOLUTIONS OF ILLINOIS and they were hands down…AMAZING!!! I should also mention they came right to my house, with samples and choices, never even had to leave my home. We are so extremely happy with their work. They installed the shower surround, tub, sink cabinet, vanity, lights and ceiling fan, toilet, new flooring, put new trim up along floor, door, and window, they even hung my new blinds!!! We noticed a couple days later the sink developed a crack in it and they came right out and fixed it immediately. Their guys were incredibly polite and so kind. Nearly felt like I had friends remodeling my bathroom, not people I had just met that day. Oh man, and HARD WORKERS, too. My least favorite room in the entire house has now become my favorite! Thanks you Prime Baths. Can’t wait to have you guys back to do the downstairs bathroom done now.

wyzski Wyzgowski

diligent, professional and just nice people!

Rated 5 out of 5
October 5, 2019

If you are looking for quality workmanship and attention to detail, this is the bathroom remodeler for you. Had two bathrooms remodeled and flooring replaced in my kitchen. I am beyond pleased. Ken, the owner, is personally involved from beginning to end and made our satisfaction his first priority. His tradesmen, Bill and Jason, were diligent, professional and just nice people. They cleaned up each evening and even swept my garage where they set up a workbench. I wish there were more superlatives to describe the job they did. It is with great confidence that I highly recommend Prime Bath.

Georgeen I

They really went above and beyond

Rated 5 out of 5
September 7, 2019

Mike and I can’t thank you guys enough for our new shower. It was long over due. Your guys had their work cut out for them yet they remained friendly and professional. They really went above and beyond. Thank you again!

Nyree Fender

bathroom was transformed in one day!

Rated 5 out of 5
July 13, 2019

I waited to write our review to make sure we really did love our new bathtub/shower. Well it’s been a week and I can not say enough how much we love it. Ken was great to work with and very accommodating to meet for an estimate on a Saturday. His crew, Jason and Bill were very personable and extremely hard workers! It was amazing that our bathroom was transformed in one day! We highly recommend them and will always keep them in mind for any future remodels!

Hayley Villafuerte

Totally recommend these guys!!!

Rated 5 out of 5
June 24, 2019

These guys deserve 10 stars. They totally repaired everything that was wrong in my bathroom and installed a beautiful bathroom for me. They were professional and courteous. Bill and Jason kept me informed of everything they were doing and why. They cleaned up and vacuumed when finished. I’ve had contractors before and these guys were by far the best to work with. Ken was very accommodating in my schedule when I asked for an estimate. He brought all samples with so I was able to pick everything out right then. Totally recommend these guys!!!

Kim Couwenhoven

They know how to do it right!

Rated 5 out of 5
May 20, 2019

Prime bath and home solutions remodeled my entire bathroom in less than 3 days. My bathroom was a disaster from a cracked tub to a toilet that had been leaking for years to an uneven floor. They came in and repaired all of that AND installed a beautiful bathroom. Bill and Jason are very professional and extremely courteous. They kept me informed with every step on what they were doing and why. I would totally recommend this company for your bathroom needs. They know how to do it right!

Kim Couwenhoven

Extremely happy!

Rated 5 out of 5
April 22, 2019

Couldn’t have pick a better company Ken and his team are fantastic!! The workmanship was excellent price was great would definitely refer them to anyone looking for quality work! I can not put in words how completely satisfied we are great people to do business with. Thanks Ken not only for a great job but for hiring a great crew to work for you.

George Reitz

Excellent Job!

Rated 5 out of 5
February 27, 2019

The workmanship of this project was beyond our expectations. The work crew were polite and professional and answered all of our questions and concerns. We had a hard time believing the project could be completed in one day. They were in at 8 am and completed the project including cleanup by 4:30 pm. The quality of the materials is outstanding and included all new plumbing. I would highly recommend Prime Bath and Home Solutions of Illinois to anyone that has a need to upgrade their Bathroom.

Vickie Claiborn

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